Answer
Answer incoming calls with a professional, brand-aligned voice.
Your 24/7 bilingual AI Front Desk
Every Call Answered.
Every Client Welcomed.
Welvanta AI answers calls, assists clients, checks availability, books appointments, manages common requests, recovers missed opportunities, and transfers important conversations to your team.
All while working alongside the business systems you already use.
No hold times.
No unanswered calls.
No overwhelmed front desk.
9:41● ● ●
W
WELVANTA AI
Incoming call
New client inquiry
“Good afternoon. Thank you for calling. How may I help you today?”
“I’d like to book a facial for Saturday.”
✓Appointment foundSaturday · 2:30 PM
24/7Always availableEven after hours
ESBilingualEnglish + Spanish
24/7 Call Answering
Multiple AI Agents
English and Spanish
Appointment Booking
Missed-Call Recovery
Human Transfers
Two-Way SMS
THE PROBLEM
Your business should never lose a client because no one answered the phone.
Your team may be helping a customer, performing a treatment, checking someone in, or handling another call. Welvanta AI makes sure the next caller is still welcomed, assisted, and moved toward an appointment.
Welvanta AI does not replace your team. It protects their time and helps them serve more clients.
Missed callsRevenue at risk
Missed calls become missed appointments.
- Calls arrive while employees are assisting clients.
- Customers call after business hours.
- New leads do not receive an immediate response.
- Voicemails are returned too late.
- Cancellations leave empty spaces on the calendar.
- Routine questions interrupt employees throughout the day.
Watch Welvanta AI answer, assist, and book.
A real front-desk conversation — from the first hello to a confirmed appointment.
Available around the clock.
Welvanta AI keeps every conversation moving toward the next best action.
Assist
Respond to questions about services, pricing, policies, hours, and locations.
Recognize
Identify returning clients and use authorized information to assist them.
Book
Check real-time availability and schedule through a connected booking system.
Confirm
Send appointment details and confirmation messages by SMS.
Recover
Follow up on missed calls, cancellations, and open appointment times.
FEATURES
Everything your front desk needs to keep conversations moving.
From the first “hello” to the final confirmation, Welvanta AI supports the complete front-desk conversation.
CALL HANDLING
A better experience from the first ring.
24/7 AI Call Answering
Answers during business hours, after hours, weekends, and peak periods.
Natural AI Conversations
Understands natural speech, asks follow-up questions, and guides callers forward.
English and Spanish
Responds in the language selected or spoken by the caller.
Custom Voice & Personality
Use your greeting, terminology, service language, and preferred tone.
Business & Service FAQs
Answers approved questions about hours, pricing, services, policies, and more.
Human Call Transfer
Transfers conversations based on department, location, urgency, or caller intent.
Intelligent Escalation
Routes sensitive, urgent, clinical, or complex requests to the right person.
Spam & Robocall Screening
Filters spam and robocalls so they never reach the AI—protecting your minutes and your team.
APPOINTMENTS
From inquiry to confirmed appointment.
Existing-Client Recognition
Identifies returning clients through connected customer records.
New-Client Registration
Collects information to create a new client profile when supported.
Real-Time Availability
Checks the connected calendar before offering appointment times.
Direct Appointment Booking
Guides callers through service, provider, location, date, and time selection.
Provider & Service Matching
Follows qualification, room, equipment, duration, and preference rules.
Duplicate Detection
Finds same-service appointments and asks whether to keep, cancel, or replace.
Cancellation & Rescheduling
Follows your policies while protecting the original booking until the new time is confirmed.
MESSAGING & RECOVERY
Keep opportunities alive after the call.
SMS Confirmations
Sends date, time, service, location, provider, and approved instructions.
Two-Way SMS
Lets clients continue approved conversations by text.
Missed-Call Recovery
Sends an approved follow-up after missed or disconnected calls.
Voicemail Intelligence
Creates transcripts and identifies likely intent for faster follow-up.
Secure Deposit Links
Sends approved payment links without asking callers to speak card details.
Gap Recovery
Notifies eligible clients about newly open appointment times.
Client Reactivation
Supports approved follow-up for overdue visits, package sessions, and memberships.
Unified Voice + Text History
One timeline per client—every call and text together for complete context.
CONTROL & INSIGHTS
Visibility, consistency, and business control.
Packages, Memberships & Vouchers
Supports approved workflows for packages, gift cards, vouchers, and deposits.
Recordings, Transcripts & Summaries
Authorized users can review calls, outcomes, and follow-up requirements.
Custom Business Rules
Configure hours, providers, deposits, policies, transfers, and special instructions.
Activity & Audit Logs
Track calls, bookings, changes, cancellations, transfers, and failed actions.
Performance Analytics
Understand call volume, booking outcomes, recovery, transfers, and conversion.
Multi-Location Routing
Apply the correct hours, services, staff, pricing, and transfer path for each location.
SETUP, TRUST & RELIABILITY
Confidence from onboarding to every call.
Self-Serve Setup & Test-Call Simulator
Guided onboarding to connect your systems, train the AI, and hear a live test call before going live.
Keep Your Number
No number change required. Port your line or forward calls from your existing carrier.
Reliability & Failover
If anything hiccups, calls fall back to voicemail-to-text or a human—so a caller is never dropped.
Four AI engines working your book every day
They run on their own, in the background, whether or not anyone remembers to switch them on.
SMS & EMAIL TASKS
Retention AI
Win back the clients who drifted
Somebody who has not been in for three months has not decided to leave. They have stopped thinking about it, and nobody at the front desk has time to notice one person missing out of two thousand.
- Finds everyone who has not been in for 90 days
- Texts and emails them a reason to come back
- Paced daily so the front desk is never buried
SMS & EMAIL TASKS
It stops the moment they reply or book — the fastest way to lose a client you just won back is to keep chasing them.
SMS & EMAIL CAMPAIGNS
Campaign AI
Promotions that pay for themselves
A promotion nobody can measure is the first one cancelled when money is tight — usually the one that was working. Every message here carries its own link, so the answer is a number rather than a feeling.
- Choose an audience, write once, send by SMS or email
- Every message carries its own tracking code
- Bookings and payments are traced back to the campaign
SMS & EMAIL CAMPAIGNS
Nothing sends because a campaign was created — you see the audience size and confirm it before a single message leaves.
REVIEW REQUEST + FOLLOW-UP
Reputation AI
More public reviews, fewer public complaints
A one-star review is a fire, and the window to put it out is measured in hours. Hearing it privately the same afternoon is the difference between keeping that client and reading about them online.
- Every visit asks the client how it went
- Happy clients are routed to your public review page
- Unhappy ones reach you first, privately
REVIEW REQUEST + FOLLOW-UP
Asked once per visit, and never more than once a month — however often somebody comes in.
OPEN SLOT MATCHING
Gap Recovery AI
Empty chairs, filled overnight
An empty chair tomorrow is money that expires tonight. The openings are read from your own booking system, so nobody is ever offered a slot that is not really free.
- Scans tomorrow's calendar for holes while you sleep
- Matches each opening to clients who want that treatment
- Offers the slot before it goes to waste
OPEN SLOT MATCHING
They book themselves on your own page, so the slot goes to whoever gets there first and nothing can be double-booked.
WORKS WITH WHAT YOU ALREADY RUN
Book a live demo
None of this asks you to change your booking software.
Your existing system stays the scheduling system of record. All four run alongside it, reading the same appointments your team already works from, so there is nothing to migrate and nothing new for your staff to learn.
Protect your team’s time while capturing more opportunities.
Capture more appointments
Respond when the client is ready to act—not hours later.
Reduce interruptions
Let employees focus on customers already inside the business.
Improve response times
Give callers immediate assistance without waiting for a callback.
Extend your hours
Keep assisting callers after your physical location closes.
Deliver consistency
Use approved greetings, information, policies, and workflows every time.
Support growth
Handle increasing call volume without immediately adding another full-time position.
Booking Software Integrations
Keep your booking software. Add an AI Front Desk that never closes.
Welvanta AI is designed to work alongside the appointment-management system your business already uses.
Your existing booking platform remains your scheduling system of record. Welvanta AI becomes the intelligent conversational layer that answers, assists, books, confirms, and escalates.
Check Availability
Review eligible appointment times in the connected calendar.
Recognize Clients
Find returning clients or create new profiles when supported.
Book Appointments
Complete eligible bookings during the same client conversation.
Manage Appointments
Support approved cancellations and rescheduling workflows.
Integration Options
Designed to connect with leading booking platforms
Capabilities vary by provider, account permissions, subscription, API availability, and approval requirements.
Square Appointments
Appointment and payment platformConnect eligible Square Appointments accounts so Welvanta AI can check availability and support appointment booking and management.
- Availability search
- Appointment booking
- Updates and cancellations
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Booking Assistance
Mindbody Booking Assistance
Wellness business platformWelvanta AI answers your calls, assists clients, captures appointment requests, sends your Mindbody booking link, recovers missed calls, and transfers customers to your staff. Direct Mindbody appointment management is not currently available.
- Answers calls and client questions
- Sends your Mindbody booking link
- Captures appointment requests for staff
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API Access Review
Vagaro
Beauty and wellness softwareVagaro integration options are evaluated according to available API access, account eligibility, supported actions, and business configuration.
- Account eligibility review
- Appointment workflow testing
- Custom configuration
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Booking Assistance
Fresha
Salon and spa platformWhere direct calendar actions are unavailable, Welvanta AI can assist callers, collect appointment preferences, send the business’s booking link, or transfer the request to staff.
- Booking-link delivery
- Caller information collection
- Human transfer workflows
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API Access Review
Boulevard
Salon and spa experience platformBoulevard integration options are evaluated according to available API access, account eligibility, supported actions, and business configuration.
- Availability search
- Appointment assistance
- Custom configuration
Bk
Booking Assistance
Booker Booking Assistance
Salon and spa booking platformWelvanta AI answers your calls, assists clients, captures appointment requests, sends your Booker booking link, recovers missed calls, and transfers customers to your staff. Direct Booker appointment management is not currently available.
- Answers calls and client questions
- Sends your Booker booking link
- Captures appointment requests for staff
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Direct API Path
Wix Bookings
Website and bookings platformConnect your Wix Bookings account so Welvanta AI can read your real availability and book, reschedule and cancel directly in your Wix calendar.
- Availability search
- Books into your Wix calendar
- Reschedule and cancel
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Direct API Path
Acuity Scheduling
Appointment scheduling platformConnect Acuity Scheduling so Welvanta AI works from your own appointment types, staff and opening hours rather than a copy of them.
- Availability search
- Books into your Acuity calendar
- Reschedule and cancel
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Booking Assistance
Booksy Booking Assistance
Beauty and barbering platformWelvanta AI answers your calls, assists clients, captures appointment requests, sends your Booksy booking link, recovers missed calls, and transfers customers to your staff. Direct Booksy appointment management is not currently available.
- Answers calls and client questions
- Sends your Booksy booking link
- Captures appointment requests for staff
Do not see your booking software listed? Tell us what your business uses and our team will evaluate the best available Welvanta AI workflow.
Welvanta AI is an independent platform and is not affiliated with, endorsed by, or sponsored by any third-party booking or payment software referenced.
Payments & Messaging
Booking the appointment is only half the job.
Welvanta AI also takes the deposit, rings up the sale at your counter, and keeps the conversation going by text — all from the same screen your calendar lives on.
Stop paying for no-shows.
Ask for a deposit the moment an appointment is booked. Welvanta AI texts a secure payment link, waits for the money to actually arrive, and confirms the booking once it does. Card details never touch the phone call.
- You set the deposit per service
- Paid straight into your own Stripe account
- Unpaid links expire on their own
Take the payment at the counter.
Build the order from your own treatment list, add the client's mobile, and text them a secure payment link. They enter their own card on their own phone — nobody on your team ever sees it — and today's takings add up as you go.
- Create Payment Links for any order
- Runs in any browser — nothing to install
- Optional tips at checkout
- Cancel an order before it is paid
Text them back
Every reply lands in one inbox, grouped by client, so you can answer from the same screen. No second phone, and nobody hands out their personal number.
Voice notes, written down
When a client sends a voice note instead of typing, it is transcribed automatically — your team reads it in three seconds instead of listening to it twice.
What the call was about
Every call comes back as a short written summary with what the caller actually wanted, so you can see at a glance who is worth ringing back first.
Deposits and Point of Sale are available with Google Calendar scheduling. Payments are processed by Stripe into the business’s own account.
Do not see your booking software listed?
Tell us what platform you use. We will evaluate its integration options and recommend the best available Welvanta AI workflow.
Integration notice: Integration availability and capabilities vary by booking provider, customer subscription, geographic region, account permissions, API access, configuration, and provider approval. Displaying a provider’s name does not imply sponsorship, certification, endorsement, or an official partnership. Some platforms may support full appointment management, while others may support booking-link delivery, information collection, or staff transfer only.
Built for regulated, health-adjacent businesses.
Welvanta AI is designed with the guardrails these industries expect.
Call-Recording Consent
Configurable per location, with an announced consent notice where two-party-consent laws require it.
SMS Compliance (10DLC)
A2P / 10DLC registration, explicit opt-in capture, automatic STOP, START and HELP handling, and frequency caps.
HIPAA Posture & BAA
Careful data handling, access roles, and retention controls—with a signable Business Associate Agreement.
PCI-Safe Payments
Deposits are collected only through secure hosted links. Card details never touch the voice channel.
Compliance capabilities depend on plan, configuration, jurisdiction, and business requirements. Welvanta AI supports your compliance program and does not constitute legal advice.
Add Welvanta AI without rebuilding your business.
We learn your operation
Business information, services, staff, policies, deposits, and escalation rules.
Connect your systems
Eligible calendars, client records, communication tools, and approved integrations.
Customize the receptionist
Choose the greeting, voice style, languages, workflows, and business rules.
Test real conversations
We test common and uncommon client scenarios before launch.
Go live
Welvanta AI begins answering calls and supporting your front-desk operation.
Review and optimize
Use transcripts, outcomes, and analytics to improve performance over time.
BUILT FOR APPOINTMENT-BASED BUSINESSES
A premium front-desk experience for every client.
Welvanta AI helps your team stay present with clients in front of them while giving callers the attentive, professional experience they expect before they arrive.
Independent TherapistsDay SpasMedical SpasWellness Centers
SalonsLaser CentersAesthetic Practices
Massage PracticesBody ContouringSkin-Care Studios
Fitness & RecoveryMulti-Location Brands
Not just message-taking.
Real front-desk assistance.
| Traditional answering service | Welvanta AI |
|---|---|
| One line — one call at a time | Multiple AI agents answer calls simultaneously — no traditional busy lines |
| Takes a basic message | Assists during the conversation |
| Often follows a fixed script | Uses configurable conversational workflows |
| May not access live availability | Checks connected availability |
| Usually cannot complete booking | Books through eligible integrations |
| Manual message forwarding | Automated summaries and escalation |
| Limited analytics | Conversation and booking insights |
| Delayed follow-up | Immediate assistance and SMS workflows |
POTENTIAL ROI
One unanswered call may be worth more than an entire month of service.
A caller may be ready to book a treatment, schedule a consultation, purchase a package, or become a recurring client.
ILLUSTRATIVE EXAMPLE
5recovered appointments×$150average value=$750potential revenue
This example is illustrative and does not guarantee results.
Simple subscription.
Pay only for the usage you need.
A predictable monthly platform fee, plus pay-as-you-go voice and SMS from your prepaid balance.
MOST POPULAR
Professional
Single-location teams
For spas, salons, barber shops, wellness centers, and aesthetic businesses with multiple providers.
$99/month
Platform subscription includes
- 24/7 bilingual AI call answering (EN & ES)
- Real-time availability, booking, cancel & reschedule
- Answers services, prices, hours & policies
- SMS confirmations & missed-call recovery
- Call transcripts, summaries & basic analytics
- Create Payment Links — build an order, text it to the client
- 1 location · unlimited staff members
- Multiple AI agents — up to 5 simultaneous calls
- Existing-client recognition & new-client capture
- Provider & service matching · duplicate detection
- Two-way SMS · human call transfers
- Secure deposit links · packages & vouchers
- Custom business rules · advanced call routing
- Enhanced analytics & activity logs
Metered usage — pay as you go
AI voice$0.19 / min
SMS$0.02 / segment
$50 initial Usage Balance at activation — fully credited to your voice & SMS usage. Auto-recharge available.
Onboarding from $99
Choose Professional
For growing businesses, larger teams, and multi-location operations.
$199/month
Everything in Professional, plus
- Up to 2 locations · unlimited staff members
- Multiple AI agents — up to 10 simultaneous calls
- Intelligent multi-location routing
- Per-location greetings, services, hours & policies
- Cancellation-gap recovery · client reactivation
- Advanced escalation paths
- Expanded analytics · priority support
- Additional configuration & optimization
Metered usage — pay as you go
AI voice$0.19 / min
SMS$0.02 / segment
$50 initial Usage Balance at activation — fully credited to your voice & SMS usage. Auto-recharge available.
Additional location $149/month · Onboarding from $199
Choose Growth
Need more capacity? Businesses requiring additional locations, providers, simultaneous calls, custom integrations, or specialized workflows can request a custom Growth configuration.
Monthly subscription, onboarding, and metered communication usage are billed separately. Monthly subscription billing begins when your Welvanta AI account is activated and ready to handle calls. Communication usage — AI voice minutes and SMS segments — is billed per use from a prepaid Usage Balance at the published metered rates. A $50 initial Usage Balance applies at activation and is fully credited toward your usage, with optional automatic recharge to prevent interruption. Multiple AI agents can answer calls simultaneously — helping eliminate traditional busy lines. Prepaid usage credits are non-transferable, have no cash value, and apply only to eligible Welvanta AI services. Rates and features are subject to final configuration.
COMMON CONCERNS
Built to support your team—not replace it.
“We already have a receptionist.”
Welvanta AI supports your receptionist with overflow, after-hours calls, routine questions, and repetitive requests.
“We already use voicemail.”
Voicemail records the opportunity. Welvanta AI helps move the opportunity forward.
“We do not want to replace our booking platform.”
You do not have to. Welvanta AI works alongside eligible existing systems.
“Our clients want to speak with a person.”
Welvanta AI can transfer callers whenever human assistance is needed.
FAQ
Questions before you get started?
Here are answers to the questions businesses ask most often.
Is Welvanta AI a voicemail service?
No. Welvanta AI actively assists callers, answers approved questions, supports scheduling workflows, sends messages, and transfers calls when needed.
Can it book appointments?
Welvanta AI can book through eligible connected systems when the necessary integration, permissions, and configuration are available.
Can it cancel and reschedule appointments?
Yes, when supported by the connected booking system and allowed by your business rules.
Does Welvanta AI speak Spanish?
Yes. Welvanta AI can support conversations in English and Spanish.
Can it transfer calls to an employee?
Yes. Calls can be transferred based on department, location, urgency, caller request, or other configured rules.
Does it replace our receptionist?
No. It supports your staff by handling overflow, after-hours calls, routine questions, and common appointment requests.
Can it collect deposits?
Welvanta AI can support secure deposit-link workflows when connected to an approved payment process.
Can we customize what it says?
Yes. Greetings, FAQs, service information, policies, transfer rules, and appointment workflows can be customized.
How can multiple AI agents answer my business calls?
Welvanta AI can deploy multiple AI agents to answer incoming calls simultaneously, so customers are not forced to wait for a single available line. This helps eliminate traditional busy signals, reduce missed calls, and ensure more callers receive immediate assistance.
READY TO ANSWER MORE OPPORTUNITIES?
Book your live demo.
See Welvanta AI answer a real call, book an appointment, and send a confirmation—for your business. Tell us a little about your front desk and we will reach out to schedule a personalized walkthrough.
Welvanta AIEvery Call Answered. Every Client Welcomed.
CONTACT US
Questions? Let's talk.
Send us a message and a Welvanta AI specialist will get back to you within one business day. Whether it's pricing, integrations, or a custom workflow — we're here to help.
- ✆Sales & onboardingPlans, pricing, and getting started
- ⚙IntegrationsMindbody, Square, Vagaro, Fresha & more
- ✉General inquiriessales@welvantaai.com